All things Shipping, Order Processing TImes, Handling and Packing Standards.
Some Special Edition or Funko x Popcultcha exclusive items will have some regional restrictions placed upon them by our supplier that restrict us from shipping to certain countries. To find out which countries are excluded from purchasing a particula
Regular eParcel. We ship all Australian customers from our Head Office and Warehouse in Geelong, Victoria. Please check our Order Processing Times for the estimated warehouse processing period before your order is shipped. Please note that business d
Pack & Track International. This is the standard international service offered through Australia Post. This option is only available for orders weighing under 2kg. If you are having trouble selecting this option at the checkout it is likely your orde
International customers are responsible for any customs duties, taxes or fees payable that may arise, this is not part of the shipping and handling fee paid when you make your purchase. Please check with your local postal services for full details on
When parcels are shipped from our warehouse, an automated email is sent to customers to provide the tracking number for that shipment. The tracking number first shows up on the Australia Post tracking website, and once the parcel is shipped from Aust
In Stock Items. If you have purchased an item/s that are “in stock” and you have paid via an instant payment method i.e. PayPal or Credit Card via Braintree, we will endeavour to have your order invoiced, picked and packed in the next 2-3 business da