Why can I not get a shipping quote?Updated a year ago
Why can I not get a shipping quote?
Sometimes an error occurs with our shipping calculator and you cannot get a quote for your order.
This error sometimes occurs when an item or combination of items causes a glitch with the calculator. A quick fix can sometimes be that you take the items out of your cart and then put them back in again, and most times it fixes the issue.
If the above did not work, empty your cart and then add your items into the cart one at a time, each time looking to see if shipping is still shown. If you get to the one that causes the shipping to disappear this should give you the culprit, then let us know which product (and code) it is via email or phone and we can look into it and try to get it fixed asap.
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